Phone prompts that actually sound like your brand.
Custom-scripted auto-attendant menus, IVR routing prompts, voicemail greetings, and after-hours messages — voiced by real humans, mixed to broadcast spec, and delivered in formats that drop into any VoIP or PBX.
Phone prompts shouldn't sound like the 2003 stock library. We produce professional, branded voice recordings that match the rest of your audio identity — same voices that do your radio spots and on-hold.
Every prompt your phone tree needs.
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Main Greeting
The first thing every caller hears. Branded, friendly, and professional — sets the tone for the whole interaction.
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IVR Menu Prompts
Press 1 for sales. Press 2 for support. Custom-recorded prompts for every menu, sub-menu, and routing path your phone tree needs.
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Department Greetings
Sales, support, billing, accounts — distinct greetings for each department or extension queue, recorded by the same brand voice for consistency.
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Voicemail Greetings
General voicemail, individual user voicemail, and after-hours mailbox greetings. Drop-in files for every extension that needs one.
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After-Hours & Holiday
Holiday closings, special hours, weather closures, and emergency-only routing. Pre-record once, swap in when needed.
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On-Transfer & Hold
Quick "transferring you now" and "thank you for holding" interstitials between menus, queues, and departments. Pairs well with on-hold messaging.
Works with whatever you already run.
We deliver phone-system-ready files in the exact format your system needs. Tell us what you run; we match the spec.
- VoIP systems (RingCentral, Nextiva, Vonage, GoHighLevel)
- On-prem PBX (Avaya, Cisco, Mitel, NEC)
- Cloud contact centers (Five9, Genesys, Talkdesk)
- GoHighLevel + LeadConnector phone trees
- Dental and medical practice systems
- Multi-location franchise call routing
Auto-attendant + IVR questions.
What's the difference between auto-attendant and IVR?
Auto-attendant is the simpler version: "Press 1 for sales, press 2 for support, press 0 for an operator." IVR (Interactive Voice Response) is more complex — multi-level menus, sub-menus, routing logic, and sometimes voice recognition. We produce recordings for both.
How do we deploy these recordings on our phone system?
We deliver in whatever format your system expects — WAV, MP3, GSM, μ-law, or system-specific formats. Most VoIP and PBX systems just need you to upload the file. Tell us your phone system on the brief and we'll match the spec.
Do you write the menu prompts?
Yes. Scripting is included. We'll ask about your departments, hours, common transfers, and any policies or compliance language you need. Then we write prompts that are clear, short, and easy to follow — no caller-confusion mazes.
Can you record in multiple languages?
Yes. Spanish-language menus and bilingual systems are common. We can also produce in other languages — French, Portuguese, Mandarin, and others — using native-speaking voice talent from VoiceTalent.Agency.
How many prompts do most businesses need?
A simple auto-attendant: 5–10 prompts (greeting, main menu, department transfers, voicemail, after-hours). Complex IVR: 30+. We'll map it on the discovery call and quote a flat package or per-prompt rate based on volume.
How fast is turnaround?
2–3 business days from script approval through final mix. Larger IVR projects (30+ prompts) typically take 5–7 days for full production with multiple voice talents.
Tell us your phone tree. We'll voice it.
Send us a list of prompts (or a draft of your menu structure). We'll come back with a script and a quote — and have files ready to deploy in 2–3 days.